Delivery & Mobile Ticketing Options | New York Pass®
Whether you want to download a mobile pass, plan to collect it in NYC or have your pass delivered to you, find out how you can get your pass below.
Download & Delivery options
Collect
in New YorkFree
Pick up from our New York collection desks (address below). Open 7 days a week
New York
Mobile PassFree
Download your mobile pass instantly on our New York Pass app
US
Deliveryfrom $30
Choose Express (Fedex) shipping options
International
Deliveryfrom $30
Global shipping (Fedex) in 5 -7 days
Download instantly
Purchase your chosen pass duration and download your mobile New York Pass instantly using our app. The quickest and easiest way to get your pass.
Collect your pass
Pick up your pass immediately after purchase. The confirmation number will be emailed to you directly - use this to collect your pass(es) at the location below, no paper voucher required:
Big Bus information desk at Madame Tussauds
Address: 234 West 42nd Street, NY, NY 10036
Opening Times: Everyday, 8am to 5pm
Holiday Hours: Thanksgiving - 8am-5pm Christmas Eve - 8am-5pm Christmas - 8am-5pm New Year’s Eve - Closed New Year’s Day - 8am-5pm
Shipping options
Start making reservations and planning your trip in advance - we offer worldwide shipping. Shipping fees will vary based on destination and service selected.
Please note: We strongly advise against deliveries to hotels as orders can be misplaced or go missing and your hotel might charge you an additional fee for delivery. FedEx Smartpost is the only option that allows shipping to PO Boxes.
Shipping options and charges
| POSTAGE | DELIVERY | TIME |
|---|---|---|
| UK Express | $30.00 | 1-3 days |
| US Express (FedEx) | $30.00 | 5-7 days |
| Canada | $30.00 | 5-7 days |
| Europe | $30.00 | 5-7 days |
| Worldwide |
$50.00 | 5-7 days |