Delivery & Mobile Ticketing Options | New York Pass®

Whether you want to download a mobile pass, plan to collect it in NYC or have your pass delivered to you, find out how you can get your pass below.

Download & Delivery options

in New YorkFree

Pick up from our New York collection desks (address below). Open 7 days a week

New York
Mobile PassFree

Download your mobile pass instantly on our New York Pass app

Deliveryfrom $30

Choose Express (Fedex) shipping options

Deliveryfrom $30

Global shipping (Fedex) in 5 -7 days


Download instantly

Purchase your chosen pass duration and download your mobile New York Pass instantly using our app. The quickest and easiest way to get your pass. 

Collect your pass

Pick up your pass immediately after purchase. The confirmation number will be emailed to you directly - use this to collect your pass(es) at the location below, no paper voucher required:

Big Bus information desk at Madame Tussauds

Address: 234 West 42nd Street, NY, NY 10036
Opening Times: Everyday, 8am to 5pm
Holiday Hours: Thanksgiving - 8am-5pm Christmas Eve - 8am-5pm Christmas - 8am-5pm New Year’s Eve - Closed New Year’s Day - 8am-5pm

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Shipping options

Start making reservations and planning your trip in advance - we offer worldwide shipping. Shipping fees will vary based on destination and service selected.

Please note: We strongly advise against deliveries to hotels as orders can be misplaced or go missing and your hotel might charge you an additional fee for delivery. FedEx Smartpost is the only option that allows shipping to PO Boxes. 

Shipping options and charges

UK Express $30.00 1-3 days
US Express (FedEx)  $30.00 5-7 days
Canada  $30.00 5-7 days
Europe $30.00 5-7 days
$50.00 5-7 days

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