Delivery & Mobile Ticketing Options | New York Pass®

Whether you want to download a mobile pass, plan to collect it in NYC or have your pass delivered to you, find out how you can get your pass below.

Download & Delivery options

in New YorkFree

Pick up from one of our New York collection desks. Open 7-days a week

New York
Mobile PassFree

Download your mobile pass instantly on our New York Pass App

Deliveryfrom $8

Choose Standard (Fedex Smartpost) or Express (Fedex) shipping options

Deliveryfrom $20

Global shipping (Fedex) in 5 -7 days

Download instantly

Purchase your chosen pass duration and download your mobile New York Pass instantly using our App. The quickest and easiest way to get your pass. 

Collect your pass

Pick up your pass immediately after purchase. The confirmation number will be emailed to you directly - use this to collect your pass(es) at any of the three locations below, no paper voucher required:

Big Bus welcome center

Address: 712 7th Avenue, NY, NY 10036
Opening Times: Everyday, 8am to 6pm; open until 7pm in the summer
Holiday Hours: Christmas Eve (8am - 6pm) Christmas Day (8am - 6pm) New Years Eve (7am -12pm) New Years Day (8am - 6pm)

Big Bus information desk at Madame Tussauds

Address: 234 West 42nd Street, NY, NY 10036
Opening Times: Everyday, 8am to 5pm
Holiday Hours: Christmas Eve (8am - 5pm) Christmas Day (8am - 5pm) New Years Eve (8am - 12pm) New Years Day (8am - 5pm)

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Shipping options

Start making reservations and planning your trip in advance - we offer worldwide shipping. Shipping fees will vary based on destination and service selected.

Please note: We strongly advise against deliveries to hotels as orders can be misplaced or go missing and your hotel might charge you an additional fee for delivery. FedEx Smartpost is the only option that allows shipping to PO Boxes. 

Click here for all shipping options and charges

US Standard (FedEx Smartpost) $8.00 7 days
US Express (FedEx)  $14.00 4 days
Mexico, Canada and the Caribbean  $20.00 5-7 days
Europe, Middle East and Australia $25.00 5-7 days
South / Central America and Asia $28.00 5-7 days
Africa  $40.00 5-7 days

Sale now on: Save up to an extra 30% on our most popular passes! Limited time only. (Offer ends Tuesday 17th)Buy now

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