Frequently asked questions about New York Pass


What is the New York Pass and when is it activated?
Is there a limit to how many attractions I can visit in one day?
Can I visit the same attraction more than once?
What languages is the guidebook written in?
Are the 2-day, 3-day, 5-day, 7-day and 10-day Passes for consecutive days?
What if I lose my New York Pass?
Can I share my New York Pass with a friend?
How old do you have to be for a Child Pass?
I have a Promotional Code for the Pass, how can I use it?
What is Fast Track Entry?
Do I have to make reservations for Attractions?
Will I get access to the Crown of Statue of Liberty with the Pass?
Does New York Pass offer discounts to Metro North riders?


Is it safe to buy New York Pass online?
Why should I buy online?
Can I buy the Pass in New York?
How far in advance can I buy the New York Pass?
Is there enough time to buy the Pass online?
What about Hotel Delivery?


What are the Bus Tour Packages and how do they work?
Do you have to activate the New York Pass and CitySights NY Bus Ticket at the same time?
What is the frequency of those Bus Tours?
What are the stops/ pick up points?
Are Bus Tour Packages available to buy in New York?


I have an email voucher, where can I pick up my Pass?
Do I have to pick up Passes same day I purchase them online?
Will picking up the Pass from the redemption location activate my Card?
Can I purchase the Pass in New York City?
Can you ship my Pass and Guidebook? How much does it cost? How long does it take?
I got the wrong language guidebook, how can I get the right one?