Delivery of the New York Pass

When you buy the New York Pass online, you can choose to either have your order delivered to you or to collect it once you arrive in New York.

Delivery:

You can opt to have your New York Passes delivered to any destination of your choice and start making reservations & planning your trip in advance with our 176 page guidebook. Please allow 3-5 business days for delivery. Orders made after 2pm Eastern US Standard Time (7pm GMT) will be processed the next business day.

We strongly advise against deliveries to hotels as orders can be mislaid or go missing. The only guaranteed way to receive Passes delivered to your hotel is to use FedEx delivery, otherwise we recommend you collect your Passes in New York free of charge. FedEx does not allow shipping to PO Boxes.

Due to customs procedures, the shipping of some international orders may be delayed.
In case your Passes don’t arrive before your departure, we will organize a pick up option and refund your shipping cost.

Collection:

Not enough time for delivery? Opt for collection and you will be able to pick up your passes just a few minutes after placing your order.

If you elect to collect your pass(es) in New York, we will email a collection voucher for you to print out and bring to our pick up locations.

Time Square at Planet Hollywood
45th street and Broadway

Opening Times: 7:30 am – midnight, 365 days a year

Please note: Time Square at Planet Hollywood will no longer operate as a collection point from 5th June 2012. Please use one of the below locations to collect your passes after this date.

Gray Line New York Visitor Center
777 8th Ave (between 47th & 48th St.)
NY 10036

Opening Times: 7am- 9:30pm, 365 days a year

Circle Line Downtown Booth
89 South Street (South Street and Fulton Street Cross Streets)
Ticket booth located on Pier 16 close to South Street.

Opening Times: Everyday, 8am - 5pm (Closed on Christmas)

Charges & Timing

	Postage	Delivery Time
Collect in New York	Free	Collect straight away or any other day you like
US	$6.00	5 days
US Express (FedEx)	$14.00	3 days
Mexico, Canada and the Caribbean	$20.00	3 Business days
Europe, Middle East and Australia	$25.00	3 Business days
South America and Asia	$28.00	3 Business days
Africa	$40.00	3 Business days

 

* Business days - (Mon-Fri)

Place your order today, opt for delivery & soon enjoy planning your trip in advance

Buy Now!