Delivery of the New York Pass

When you buy the New York Pass online, you can choose to either have your order delivered to you or to collect it once you arrive in New York.

Delivery:

You can opt to have your New York Passes delivered to any destination of your choice and start planning your trip in advance with our 176 page guidebook. Please allow 5 business days for delivery (international customers please allow 10 business days). If you intend planning your trip in advance with the New York Pass guidebook please place your order at least 2 weeks before your departure.

We strongly advise against deliveries to hotels as orders can be mislaid or go missing. The only guaranteed way to receive Passes delivered to your hotel is to use FedEx delivery, otherwise we recommend you collect your Passes in New York free of charge. FedEx does not allow shipping to PO Boxes.

Orders made after 2pm Eastern US Standard Time will be processed the next business day.

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Collection:

Not enough time for delivery? Opt for collection and you will be able to pick up your passes just a few minutes after placing your order.

If you elect to collect your pass(es) in New York, we will email a collection voucher for you to print out and bring to our pick up location.

Time Square at Planet Hollywood
45th street and Broadway

Opening Times: 7:30 am – midnight, 365 days a year

Charges & Timing

	Postage	Delivery Time
Collect in New York	Free	Collect straight away or any other day you like
US	$6.00	5 days
US Express (FedEx)	$14.00	3 days
Worldwide	$20.00	Up to 10 days
Worldwide express (FedEx)	$50.00	3-4 days

 

* Business days - (Mon-Fri)

Place your order today, opt for delivery & soon enjoy planning your trip in advance

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