The New York Pass® is part of Leisure Pass North America, LLC.

Leisure Pass North America
36 West 44th Street, Suite 1407
New York, NY 10036
1 (877) 714-1999

Your question may already be answered below or in our list of Frequently Asked Questions.

Questions concerning a current order

Do you have a question about your order or need to make any changes to a current order? Please contact the Orders Department below with your order reference number for assistance. If the matter is urgent, please call 1-877-714-1999 Monday-Friday from 8am-6pm.

Marketing and Media

Are you a journalist interested in writing about the New York Pass? Do you have an attraction, restaurant or show you’d like to join the New York Pass? Please contact the Marketing and Media Department below.

Groups and Tour Operators

Are you a tour operator or bringing a group of 15 people or more into NYC? Please contact the Groups and Tours Department below.

General Questions or Comments

Do you have a question that you don’t see on the site or in “FAQ”? Please contact General Questions-Comments below. We appreciate your feedback! Send your comments to General Questions-Comments below and you may be featured on our “What People Said” section!

We aim to respond to any enquiries within 24 hours during working days.

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You may also find your answer in our "FAQ" section >>